Position Summary
The Account Executive,
Sales is responsible to carry out all sales and business development
activities set by management. Act as a front line sales and customer service
ambassador on behalf of Studio City and ensuring a high standard of guest
relations is provided to all premium patrons in accordance with established
service standards. Locate and develop / acquire new business. All dealings
with both external and internal customers must be efficient, effective and
professional at all times.
Primary Responsibilities
·
Locate and develop / acquire
new business and capture premium players
·
Retain Studio City players
and increase loyalty by serving as a personal contact to premium players to
ensure excellent customer service
·
Station at designated areas
and always maintain excellent service and contribute to guest satisfaction by
displaying the highest quality service and friendliness by greeting all
patrons and provide proactive service by anticipating and meeting their needs
·
Have a full understanding all
products and introduce to potential customers
·
Participate and assist in all
kinds of events which are targeted to premium guest
·
Maintain accuracy database
for management’s information and evaluation
·
Maintain effective
communication with all concerned operation team including agencies and
deliver services as committed by Studio City.
·
Occasionally inform patrons
of the upcoming events and company activities through different communication
channels available
·
Achieve clients quotas /
targets / goals as assigned by the Company
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